Privacy Policy

Your privacy

We take your privacy seriously.

This page explains what information we collect, how we use it, and the choices you have. We’ve kept it as clear and
straightforward as possible.

If anything isn’t clear, just get in touch.

Who we are

BOD Studios
5 Merthyr Road, Cardiff CF14 1DA, UK
[email protected]

What we collect

We only collect information we actually need.

When you fill in a form

If you sign up to our newsletter or contact us, we may collect:

• Your email address
• Any information you choose to share
• Your consent preferences

When you use our website

We also collect some technical information, such as:

• Your IP address
• Pages you visit
• How you move through the site

This helps us understand what’s working and what’s not.

How we use your information

We use your information to:

• Respond to enquiries
• Send you updates and marketing emails (if you’ve opted in)
• Improve our website and services
• Understand how people use our site

We don’t sell your data. Ever.

Marketing emails

If you choose to subscribe, we’ll send you:

• News and updates
• Relevant content
• Occasional marketing messages about our services

We only do this if you’ve given us permission.

You can unsubscribe at any time using the link in any email.

How your data is stored

We use trusted tools to manage and store data securely.

HubSpot

We use HubSpot to:

• manage our contacts
• send emails
• track engagement

HubSpot may store data outside the UK, but they have safeguards in place to protect it.

You can read more here:

https://legal.hubspot.com/privacy-policy

Cookies and tracking

Like most websites, we use cookies to help things run smoothly and to understand how people use the site.

Google Analytics (GA4)

We use Google Analytics to see things like:

• which pages are popular
• how people found the site
• how long they stay

This helps us improve the experience.

Hotjar

We use Hotjar to understand how people interact with the site, for example:

• where people click
• how far they scroll

This helps us improve layout and usability.

Hotjar does not capture sensitive form information.

HubSpot tracking

If you fill in a form, we may use HubSpot tracking to:

• understand how you use the site
• improve our communication with you

Your choices

You’re in control of your data.

You can:

• unsubscribe from emails at any time
• ask us what data we hold about you
• request that we update or delete your data

Just email us and we’ll sort it.

How long we keep your data

We keep your data for as long as it’s useful for the reason it was collected.

For example:

• Newsletter data is kept until you unsubscribe
• Enquiry data is kept as long as needed to respond and follow up

Keeping your data safe

We take appropriate steps to protect your data, including:

• secure systems and hosting
• limiting access to authorised people
• working with trusted providers

Third-party services

We use a small number of trusted partners to help run our site and services:

• HubSpot (CRM and email marketing)
• Google Analytics (analytics)
• Hotjar (user behaviour insights)

These providers process data on our behalf and are required to do so securely.

Updates to this policy

We may update this page from time to time.

If we do, we’ll update the date at the top.

Get in touch

If you have any questions about your data or this policy, just contact us:

BOD Studios
[email protected]
5 Merthyr Road, Cardiff CF14 1DA, UK